Secure handling for healthcare communications.
Healthcare clients should provide answerLINK Ohio with written call-handling, escalation, and message-delivery instructions appropriate to their operations. We use secure delivery options and limit access to information needed to perform the requested service.
Client responsibilities
- Tell us what information operators may collect and how it should be delivered.
- Keep call instructions, on-call contacts, and escalation rules current.
- Use the secure client portal when your workflow calls for it.
This website notice is not a substitute for a services agreement, business associate agreement, or legal advice. Contact us to discuss the controls and documentation your organization requires.
Discuss secure service →